Team Newsletter – Mountain Creek

Team Newsletter – January

SNOW Partners Mission Statement

“To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”

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Resilient. Ethusiastic. Adventurous. Community Minded. Hungry For Improvement.

Monthly Award


Team Member of the Month (November)

Emma Katterman (Logistics)


Team Member of the Month (December)

Nancy Martin (Mountain Operations)

Team Survey

We want your feedback. Please take a moment to fill out the weekly Team Member Survey. Share your ideas, concerns and questions every week to help make our Team the best it can be! ……….Take the Team survey today!

We also have computers available in the Team Experience Office to take the survey any time.

What’s New


Public Events

Mountain Dew Base Bash: 2/2, Special Olympics: 2/5-2/6, Fireman’s Race: 2/9, Q104.3 Dough in the Snow: 2/24, Beyond the Boundaries: 2/24-2/25, Day for Jake: 3/16, Pond Skim: 3/17


Team Events

Team Night every Monday at Schuss at 8pm, Mount Snow Trip: Feb 6th, Family Tubing Night: Feb 7th, Family Ski/Ride Night: Feb 28th

Welcome & Congratulations

Congratulations to the Team!

We are honored to share that Mountain Creek as a SNOW Partners company has been recognized with two highly coveted Top Workplaces awards for 2023 – Top Workplaces USA and for a second consecutive year, Top Workplaces NJ voted on by our team members.


Team Referral Leaderboard – Earn Extra Money For Referrals

Name Trail Referrals
Jade Obrotka Outdoor GE4
Fred OgrinzOutdoor GE4
Dante TorresIndoor GE4
Caleb Del GuidiceOutdoor GE3
Emily MilejSASS3
Shelby CaltabilottaOutdoor GE2
Cooper CannonRentals2
Dawn FrostRacing2
Sara VergeF&B2
Aidan WasbergRA2
Jack O’NeillLift Ops2
Indo OrtizTubing2

Perks & Benefits

  • Complimentary All-Access Team Member Season Pass
  • Food & Beverage Discounts
  • Retail & Rentals Discounts
  • Lodging Discounts
  • Team Member Referral Bonus Program
  • Additional discounts for qualifying family members
  • Discounts at Big SNOW
  • Paid Training

Want to learn more about your perks & benefits? Stop by our Team Experience Office.

Health & Wellness


Employee Assistance Program: 800-450-1327 – Available 24/7

Community Connections

Check out all of our current volunteer opportunities. We encourage all of our team members to take part in the community and these are the perfect way to get started.


Ginnie’s House Volunteer Opportunities:

Thank you for your interest in volunteering at Ginnie’s House.  We have plenty of opportunities to help our program run smoothly.

  • Office Help
    • Answering phones
    • Various administrative tasks
    • Assisting with workshops
  • Helping with Children’s’ Functions
    • Annual holiday party
    • Annual back-to school fair
  • Fundraising Events
    • Item & donation solicitations
    • Mailings
    • Event participation & promotion
    • Fundraiser prep & participation
  • Community Education Events
    • Speakers Bureau
    • Open house
    • Township days
    • Farm & Horse Show/NJ State Fair
    • Education/Awareness Activities

Are you interested? Please contact Andrea Ryker:  973-579-0770 Ext. 701

Ronald McDonald House

We will be collecting pop tabs in Team Experience and at all the bars across the resort!

Across the NJ area, hundreds of individuals, schools and companies are working together to collect pop tabs to benefit Ronald McDonald House Charities.  Those pop tabs are then recycled by the charity’s recycling partner, United Scrap Metal, and the charity will then receive the market value of the recycled metal, plus a charitable match from United Scrap Metal.  We invite you to join us in supporting families at Ronald McDonald House today.

Habitat For Humanity – Sussex County

Volunteers are central to the mission of Habitat for Humanity. What began as a grass roots effort has become a venture dedicated to building simple, decent and affordable housing in partnership with families that lack adequate shelter. We need funding to operate, but we would not move forward without volunteers!

Volunteer Opportunities Coming Soon!

Foodshed Alliance – Sussex County

A foodshed is the geographic location that produces the food for a particular population. The term describes a region where food flows from the area that it is produced to the place where it is consumed, including the land it grows on, the route it travels, the markets it passes through, and the tables it ends up on.


The Foodshed Alliance works to strengthen the northern New Jersey “foodshed,” working particularly in Sussex, Warren, Morris, Passaic, Bergen, Essex and Hudson counties.


Dressing Properly for the Cold:

-An inner layer of wool, silk or synthetic (polypropylene) to keep moisture away from the body.

-A middle layer of wool or synthetic to provide insulation even when wet.

-An outer wind and rain protection layer that allows some ventilation to prevent overheating.


Logistics Corner


Time Off Requests

All time off requests must be requested through Paycom and done 2 weeks in advance. If you are going away for multiple days in a row, please put in time off for ALL days even if you are not scheduled. 

The links below will help you navigate your  Paycom app, and assist you with scheduling your shifts!

International Student Program (ISP) Corner



Welcoming to all the students from Peru, Argentina, Brazil, Africa and Chile.


Martin Horing (Ski Instructor)

I’m from Chile and currently studying agricultural engineering. I do have experience with snow but due to my studies I haven’t been able to enjoy skiing in the last seasons. I’m a new hire and I’ll be working as a ski instructor. I’m very excited to be there and meet you all.


Flavia Loayza (Outdoor Guest Experience Ambassador)

I’m from Peru and currently studying business administration. I’m also a new hire and will be working as an outdoor guest experience ambassador. I’m really excited to be a part of this team and get to know you all.


Bruno Hernandes (Lifft Operator)

I’m from Brazil and currently studying engineering. I’m a new hire and I’ll be working as a lift operator. Don’t have much experience with snow but it’s something I like so I’m very excited to learn more about it. Can’t wait to meet everyone!


Juan Lella (Lift Ops Guide)

I’m from Argentina. This is going to be my 3rd w&t at Creek as a Lift Guide. I’m a snowboarder with more butt falls than tricks, so I recommend using the turtle pillow for protection.

The ISP’s visit Big Snow!
Our Team Doing What They Do Best