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Web Accessibility

Mountain Creek is committed to making sure our resort is physically accessible all. This includes ensuring that all visitors have full access to our websites. In particular that those individuals with disabilities have equal access and opportunity to benefit from our website experiences. We are actively striving to deliver a web experience that is aligned with the Web Content Accessibility Guidelines (WCAG) 2.0, specifically the “A” and “AA” criteria.

To ensure a seamless user experience for all our customers, current efforts are focused on delivering digital experiences that:

  • Are compatible by commonly used screen readers
  • Have full keyboard operability
  • Communicate all necessary information without dependency on color
  • Ensures video accessibility

This is just a few of the efforts that will culminate in providing universal accessibility to our website and its content. This effort is an ongoing process and we are eager to hear from you regarding any problem you may have encountered on our site. Please contact us via options below and we will get back to you shortly to work through your issues, make sure your needs are served, and ensure that proper steps are taken so that the problem is not encountered again in the future.

To contact us, please follow the following guidance:

Phone

Please direct any web accessibility issues to tel: 973-827-2000. Call Center representatives are standing by during normal business hours to assist you.

Email

If you prefer to reach out to us online, please email us at info@mountaincreek.com

Mailing Address

Mountain Creek
200 Route 94
Vernon, NJ 07462

We are always open to suggestions for improvement. Please reach out as you see fit. We are looking forward to hearing from you. Thank you for joining us on this journey.